PORCUPINE PAPER WORKSHOP

Post and Packing

We aim to keep the costs of post and packaging as low as possible to cover materials and second class Royal Mail charges.  

P&P  £2.75 for orders up to £20

                                                   £4.75 for orders over £20

 

Papers are sent by second class mail, wrapped in tissue, and rolled in a 7.5 cm postal tube.

 

Other items are also sent by second class mail and securely wrapped in postal boxes or padded bags.

 

If you need a faster delivery service or different packaging arrangements, please contact us on 01239 858932, or by e-mail or use the special instruction box on the order screen.

 

Delivery

Papers and Italian notebooks are stock items and will be dispatched within three working days of payment.

 

Handmade items are usually made to order, so in times of high demand we may take up to four weeks to deliver your order. However  we aim to ship within two weeks and quicker if we have a matching item already in stock.

 

Please contact us if you need a faster service.

 

Variations

Each item we make is unique and there will be slight differences of design depending on the section of paper used, available beads etc.

 

Click here for more information on beads and labels

 

The colours of the finished item may vary slightly from those shown on this web site due to issues of photographic reproduction.  

 

Returns

If any product is unsuitable for any reason, please contact us within 7 days of receipt to arrange replacement or return.

 

We will refund the cost of goods on return but not the cost of postage and packing, unless the item is damaged or not as described.

 

Privacy Policy

Your details will only be used by us to complete your order and will not be passed on to any third parties.

 

We may send customers very occasional e-mails when we introduce new products. If you do not wish to receive these, please reply to the e-mail with the subject Unsubscribe and we will remove you from our mailing list.

 

If you have any concerns or queries, please feel free to ring Sarah on

01239 858932.

Terms and Conditions

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Copyright 2007 © Porcupine Paper Workshop

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